Oyster

All orders are packed and ready to be dispatched within 72 hours from our Studio in Papamoa, New Zealand. During busy periods, please allow up to two business days for your order to be collected by the courier. All orders are sent via New Zealand post express tracked courier. 

Pre-orders

Guaranteed dispatch date - For all guaranteed dispatch date pre-orders, your order will be fulfilled before or on this date. 

Approx dispatch date - For all approx dispatch date pre-orders, please note that the 'dispatch date' is only a guide and an order may be fulfilled before or after this date. If there are delays, we will be sure to let you know.

If your order contains both in-stock and pre-order items, we will send your entire order when all products are in stock. If you wish to receive the in-stock items first, please place as two separate orders - one for in-stock and the other or pre-order, or email us at sales@studiozstore.com to arrange split shipping. 

Please be aware that delays on pre-order products are outside of our control. Refunds are not possible unless we are unable to supply your order.

'Slow Ocean' Jewellery Care 

Our ‘Slow Ocean’ jewellery is made to be loved and worn every day. To prolong the life of your jewellery we suggest the following;

Avoid swimming in your jewellery pieces. It is crucial to be cautious around water, especially saltwater, as stainless steel can occasionally rust over time when exposed to such environments.

Avoid contact with all cosmetics, lotions, perfumes and remove your jewellery before sleeping, exercising, or engaging in physical tasks to prevent accidental damage.

Look after your pearls, shells and gemstones as these are delicate and may chip. Since most pearls and gemstones are quite delicate, hot water, harsh chemicals and cleaners should be avoided at all times.

We hope you love your jewellery as much as we do.