All orders are packed and ready to be dispatched within 72 hours from our Studio in Papamoa, New Zealand. During busy periods, please allow up to two business days for your order to be collected by the courier. All orders are sent via New Zealand post express tracked courier.
For all pre-orders, please note that the 'dispatch by' date is only a guide and an order may be fulfilled before or after this date. If there are delays, we will be sure to let you know.
If your order contains both in-stock and pre-order items, we will send your entire order when all products are in stock. If you wish to receive the in-stock items first, please place as two separate orders - one for in-stock and the other or pre-order, or email us at email@example.com to arrange split shipping.
Please be aware that delays on pre-order products are outside of our control. Refunds are not possible unless we are unable to supply your order.
We highly recommend removing all jewellery before swimming, showering and exercising. Avoid contact with all cosmetics, lotions and perfumes. These all may effect the lifespan of your jewellery.
Gold plated jewellery is not solid gold and will fade over time. When not wearing your jewels, please place them in a jewellery box. The way they are looked after can determine how well the gold plating will last.
We hope you love our jewels as much as we do.